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KMID : 0367020100220060606
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Journal of Korean Academic of Adult Nursing
2010 Volume.22 No. 6 p.606 ~ p.614
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The Effect of the Perception of Self-efficacy and Social Support on Organizational Citizenship Behavior among Nurses in Hospital
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Han Su-Jeong
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Abstract
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Purpose: The purpose of this study was to identify the predictors of Organizational Citizenship Behavior (OCB) among hospital nurses.
Methods: Participants in this study were 231 nurses from two hospitals. The self-reported questionnaire was used to assess the level of self-efficacy, social support and OCB. The data were analyzed using descriptive statistics, Pearson"s correlation coefficient, t-test, ANOVA and multiple regression.
Results: The mean score of OCB was 4.82, self-efficacy was 4.65, and social support was 4.56. The OCB was statistically significant according to position (t=-1.97, p =.049). The OCB was positively correlated with self-efficacy (r=.558, p<.001) and social support (r=.245, p<.001). The self-efficacy and social support explained 33.0% of the variance for OCB.
Conclusion: The findings suggest that developing programs to improve self-efficacy and social support might be useful. Furthermore, more studies are needed to explore variables that influence nurses" Organizational Citizenship Behavior.
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KEYWORD
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Organizational citizenship behavior, Self-efficacy, Social support, Nurse
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